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Transportation staff engage in customer service at every level making it an essential part of the industry.
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| Categories: | Tags: customer service, TAM, MD Transit, Staff Training | View Count: (21538)
According to the United States Census, the percentage of individuals with disabilities that use public transportation is 6% and 3.3 million individuals over the age of 15 use mobility devices such as wheelchairs. Transit agencies have the responsibility to provide safe transportation and respect the civil rights of all passengers, including those who use mobility devices.
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| Categories: Uncategorized | Tags: mobility, md transit, paratransit, wheelchairs, transit providers, maryland transit administration, TAM, Transportation Association of Maryland | View Count: (8894)
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For more information, or for members services, contact TAM at:
Phone: 410-553-4245
Fax: 410-553-4321
Email: tam@taminc.org

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