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2019 Awards

Do you know about an employee whose contributions go above and beyond the call of duty? A driver whose professionalism and service are an example to all? A leader who has transformed their organization? Is your organization going above and beyond to help your passengers and serve your community? Submit a nomination for a TAM Excellence Award!

Nominations must be submitted by August 2, 2019!

Every year at our Annual Conference (our 31st year!) we recognize excellence in Maryland's transit community. Each year, the TAM Awards Committee solicits nominations from its members to determine who will be honored for making a difference in Maryland community transportation. You can submit your awards by using the online form above to upload your completed narrative and nomination form, along with any other supporting materials. Nominations are being accepted in the following categories:

  • Outstanding Transit System Achievement
  • Outstanding Community Agency
  • Driver of the Year
  • Outstanding Leadership
  • Unsung Transit Employee

AWARDS COMMITTEE

The award recipients are chosen by the TAM Awards Committee, which is comprised of the TAM Executive Director and such representatives from TAM members as are selected by the chair of the Awards Committee.

The TAM Awards Committee retains the option of not designating an award recipient in any category if the quality or quantity of nominations is not adequate to satisfy the desired objectives of the award program.

All winners will be awarded a ticket to the Awards ceremony and following Partnership Dinner on the evening of September 18, 2019 during the TAM Conference at the Chesapeake Bay Beach Club in Stevensville, MD. 

NOMINATION CRITERIA:

Only TAM members are eligible to submit nominations and receive awards.

With the exception of the Outstanding Transit System Award and Outstanding Community Agency Award, every nomination must include:

  • A descriptive narrative/summary (2 pages or less)
  • Contact information in electronic format for the newspapers/media to which you wish TAM to submit the press release, should your nomination win.
  • A one-paragraph summary suitable for posting on the TAM web site and on the Awards Program at the ceremony.
  • A completed nomination form.

CATEGORIES:

This award honors a TAM transit system (i.e., full member) who has demonstrated achievement in efficiency and effectiveness. 

This award will be scored on both quantitative and qualitative measures:

Quantitative Measures – will account for 1/2 of the total score.  Nominations for this award shall include verifiable data for the most recent consecutive two-year completed fiscal year periods (and not calendar years).  National Transit Database (NTD) information should be used where possible.  Any other data sources should be detailed.  This data must be provided on the Quantitative Measures Form provided. 

Qualitative Measures – will account for 1/2 of the total score. Nominations should outline specific programmatic improvements and achievements for the last two years in the following areas:

  • Safety – enhanced safety measures
  • Operations – efficiencies in operation procedures
  • Customer Service – methods of providing additional value and service to riders
  • Financial Management – effective financial controls
  • Attendance and Employee Costs – containing costs and improving absentee rates
  • Staff Development – methods for recruiting, developing and retaining staff
  • Marketing – developing effective marketing tools to retain and attract riders
  • Policy and Administration – implementing effective and productive administrative techniques
  • Community Relations – promoting positive relations and contributing to a more “livable” community

Requirements:

  • The Quantitative Measures Form must be completed for fiscal years 2017 and 2018 (not calendar years).
  • Excluding the Nomination Form and the Quantitative Measures Form, the nominations for the Outstanding Transit System Award should be no more than five pages long. In addition, up to three pages in attachments (i.e., news articles, recommendation, etc.) are allowed.

The TAM Outstanding Community Agency Award will be presented to a non-profit community transportation provider that has distinguished itself in the service it provides. Organizations nominated for this award should demonstrate excellence that is evident to their employees, customers, and to their larger community. Nomination applications should include information outlining attributes in safety, dependability, quality of service, innovation, growth of service, and any other outstanding quality. Only TAM ‘community’ members are eligible to be nominated for this award.

NARRATIVE

Please describe the efforts or contributions made by this organization in improving community transportation service in the past year.

Organizations nominated for this award should demonstrate excellence that is evident to their employees, customers, and to their larger community. Nomination applications should include information outlining attributes in safety, dependability, quality of service, innovation, growth of service, and any other outstanding quality.

For example, include:

  • Testimonials from customers describing the quality and impact of service.
  • Other awards and press stories highlighting the organization.
  • Data showing improved service, safety, and increased levels of service.
  • An example of a program whose innovation helped to improve service.

Please limit narrative to four typewritten pages. You may also include up to three additional pages of press clippings and other media. On a separate sheet, please include a one-paragraph summary suitable for posting on the TAM web site and on the Awards Program at the ceremony.

The TAM Driver of the Year Award will be presented to a driver who has distinguished him or herself in the past in a full-time driving capacity (at least 75% of their duties must be those of a transit operator) of a member agency. Drivers nominated for this award should demonstrate excellence in their professional capacity that is evident to their supervisors, co-workers, customers, or to their larger community. Nomination applications should include criteria outlining their attributes in safety, teamwork, dependability, professionalism, adaptability, benevolence, or any other outstanding quality.

NARRATIVE

Please describe the efforts or contributions made by the individual in improving community transportation service in their agency. This Driver should have distinguished him or herself in the past year as an exceptional transit operator.

Individuals nominated for this award should demonstrate excellence in their professional capacity that is evident to their employees, customers, or to their larger community. Nomination applications should include criteria outlining their attributes in leadership, teamwork, dependability, professionalism, adaptability, benevolence, or any other outstanding quality.

For example, include:

  • Describe how the driver displays a positive image for public transit.
  • Describe the excellent driving record of the driver.
  • Include quotes from co-workers, supervisors, and customers describing their experiences with the nominee.
  • Cite an example where the nominee demonstrated effort above and beyond the call of duty.

Please limit narrative to two typewritten pages. On a separate sheet, submit a one-paragraph summary suitable for posting on the TAM web site and on the Awards Program at the ceremony.

The TAM Outstanding Leadership Award will be presented to an individual who has distinguished him or herself in the past in an executive capacity of a member agency. Individuals nominated for this award should demonstrate excellence in their professional capacity that is evident to their supervisors, co-workers, customers, or to their larger community. Nomination applications should include criteria outlining their attributes in leadership, teamwork, dependability, professionalism, adaptability, benevolence, or any other outstanding quality.

NARRATIVE

Please describe the efforts or contributions made by the individual to improve the performance of his or her transportation work place. This leader should have distinguished him or herself in the past year as an exceptional executive of a transit agency.

 Individuals nominated for this award should demonstrate excellence in their professional capacity that is evident to their employees, customers, or to their larger community. Nomination applications should include criteria outlining their attributes in leadership, teamwork, dependability, professionalism, adaptability, benevolence, or any other outstanding quality.

For example, include:

  • Outline the nominee’s career in transportation.
  • Describe personal and professional qualities that distinguish this employee.
  • Include quotes from employees, political leaders, and customers describing their experiences with the nominee.
  • Cite an example where the nominee demonstrated genuine leadership and/or organizational capacity.
  • List honors, and awards received, which elaborate on the leader’s achievements and contributions.

Please limit narrative to two typewritten pages. On a separate sheet, submit a one-paragraph summary suitable for posting on the TAM web site and on the Awards Program at the ceremony

The TAM Unsung Transit Employee Award will be presented to an individual who has distinguished him or herself in the past year as an exceptional staff member of a member agency. Individuals nominated for this award should demonstrate excellence in their professional capacity that is evident to their supervisors, co-workers, customers, or to their larger community. Nomination applications should include criteria outlining their attributes in leadership, teamwork, dependability, professionalism, adaptability, benevolence, or any other outstanding quality.

NARRATIVE

Please describe the efforts or contributions made by the individual to improve the performance of his or her public transportation work place. This person should have distinguished him or herself in the past year as an exceptional staff member of a member transit agency.

Individuals nominated for this award should demonstrate excellence in their professional capacity that is evident to their supervisors, co-workers, customers, or to their larger community. Nomination applications should include criteria outlining their attributes in leadership, teamwork, dependability, professionalism, adaptability, benevolence, or any other outstanding quality.

For example, include:

  • Describe how this individual exceeded expectations in his or her work assignment.
  • Describe personal and professional qualities that distinguish this employee.
  • Include quotes from supervisors, co-workers, and customers describing their experiences with the nominee.
  • Cite an example where the nominee went beyond the call of duty to assist a fellow employee.
  • Cite an example of service or benevolence in the community that brought honor to the agency.

Please limit narrative to two typewritten pages. On a separate sheet, submit a one-paragraph summary suitable for posting on the TAM web site and on the Awards Program at the ceremony.