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TAM Blog
Archive by tag: TAMReturn
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04

Tips for Great Customer Service

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Customer service is the cornerstone of great public transit.
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| Categories: | Tags: customer service, TAM, transit, on-board | View Count: (1453)
07

Trip Planning 101: Driving Satisfaction

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TransitCenter’s Who’s on Board survey in 2016 indicated that the top two priorities driving satisfaction for transit riders are: service frequency and travel time. Trip planning technology provides the umbrella of which these criteria are under. The ability to plan your trip at any time (work, vacation, errands) is a key component of successful transit systems.
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| Categories: | Tags: Trip planning, GTFS, Transit Partner Program, MD Transit, TAM | View Count: (4391)
13

DOT Releases Strategic Plan for FY2018-2022

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The Department of Transportation released their strategic plan for FY2018-2022. The plan coincides with each administration and, after presented to Congress, will be posted on the DOT website in February 2018. The plan can be read in full here: https://www.transportation.gov/administrations/office-policy/draft-dot-strategic-plan-fy-2018-2022
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| Categories: | Tags: DOT, DOT Strategic Plan, Maryland Transportation, TAM | View Count: (3728)
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