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TAM Blog
Archive by tag: transitReturn
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04

Tips for Great Customer Service

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Customer service is the cornerstone of great public transit.
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| Categories: | Tags: customer service, TAM, transit, on-board | View Count: (646)
07

Trip Planning 101: Driving Satisfaction

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TransitCenter’s Who’s on Board survey in 2016 indicated that the top two priorities driving satisfaction for transit riders are: service frequency and travel time. Trip planning technology provides the umbrella of which these criteria are under. The ability to plan your trip at any time (work, vacation, errands) is a key component of successful transit systems.
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| Categories: | Tags: Trip planning, GTFS, Transit Partner Program, MD Transit, TAM | View Count: (3360)
While America's rural population declined by more than half a million people, small town and rural public transit ridership has increased nearly eight percent (7.8 percent) from 2007 to 2015, according to a new study by the American Public Transportation Association.
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| Categories: | Tags: TAM, APTA, Rural Transit, Transit Maryland, Public Transit, Small Transit, Aging in Place, Seniors | View Count: (4381)
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